Contacts and audience
Add and import contacts, use fields, tags and segments, handle unsubscribes.
6 articles
- Add a contactGo to Contacts, click Add contact, enter an email address and any name or tags, then click Add contact to save the person.
- Import contacts from a CSV fileIn Contacts, click Import contacts, upload a CSV with column names in the first row, match the columns, review, then import up to 10,000 people at a time.
- Use custom fields and tagsTags group people (like paid or webinar) so you can filter and email them together. Custom fields store extra details like plan or company for personalising.
- Create a segment to target the right peopleA segment is a saved group of contacts that updates itself from rules. Create one on the Contacts Segments tab, then pick it as a broadcast audience.
- Unsubscribes and suppressed addressesMeisa never emails contacts who unsubscribed, bounced or marked you as spam. Find them, learn what each status means and when you can re-subscribe someone.
- Read a contact's profile and activityOpen any contact to see their details, tags, email preferences, sequences and every email and event, and to email, unsubscribe or delete them.
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