# Invite team members

Source: https://help.meisa.io/articles/invite-your-team

To invite someone, go to **Settings**, then **Team**, click **Invite someone**, enter their email, choose **Member** or **Admin**, and click **Send invite**. They get an email with a link to join the product.

Team access is per product. Make sure the product you want them in is selected at the top of the sidebar before you invite.

## Send an invite

1. Switch to the product you want to share, using the product menu at the top of the sidebar.
2. Go to **Settings**, then **Team** (under the product's name).
3. Click **Invite someone**. Only owners and admins see this button.
4. Enter their **Email**.
5. Under **Role**, choose **Member** or **Admin**.
6. Click **Send invite**.

You see **Invite sent**. Click **Invite another** to add more people, or **Done**. The person shows in the list as **Invited as member** or **Invited as admin** until they join.

![The Team settings page with members and roles](https://cdn.kamaan.io/kamaan/sites/6ae9f671d5ea373710b2366f/images/meisa-settings-team-9ea8fd58.webp)
## Roles

| Role | What they can do |
|---|---|
| **Owner** | Everything, including changing roles. The person who created the product. |
| **Admin** | Write and send emails, manage contacts, invite people and remove members. Admins can't remove other admins. |
| **Member** | Write and send emails, and manage contacts. |

Only the owner can change roles. To change one, open the row's menu and click **Make admin** or **Make member**.

## What your teammate does

1. They open the email "You've been invited to join [product] on Meisa" and click the link to accept.
2. They sign in with the invited email address, using Google or a 6-digit code sent to that address.
3. They enter their name and click **Go to my dashboard**.

Teammates work inside your product under your plan. A teammate who is new to Meisa and joins a product on a paid plan or trial does not need to start a trial of their own.

## Cancel an invite or remove someone

1. Go to **Settings**, then **Team**.
2. Open the row's menu and click **Cancel invite** (for a pending invite) or **Remove**.
3. Confirm. A removed person loses access right away. A canceled invite link stops working, and you can invite them again later.

The owner can remove anyone except themselves. Admins can remove members only.

## Troubleshooting

- **They did not get the email.** Check their spam folder, or cancel the invite and send it again.
- **"This invite link doesn't work anymore".** The invite may have expired, been canceled or already been used. Send a new invite.
- **"User is already a member of this product".** They are already on the team for this product.
- **They see the trial screen after joining.** Contact hi@meisa.io with the product name and their email.

## Related articles

- [Add a product (workspace) for each app you send from](/articles/add-a-product)
- [Send a test email to yourself or your team](/articles/send-a-test-email)
- [Update your profile and sign-in email](/articles/update-your-profile)